Duties and Responsibilities: Reporting to the Director of University Safety, the incumbent is responsible for managing the patrol operations unit to ensure the effective protection of persons and property on campus. This position requires significant leadership, managerial, and technical skills. The incumbent is responsible for scheduling, assigning, and managing the daily activities and operations including communications, patrol operations, physical security assessments/event planning, records management, Student Safety Patrol/contract security deployments, and assisting the Community Liaison Officer in providing training and oversight to the CUSA Foot Patrol and CUSERT student-run first-aid response team) and the Student Safety Patrollers (security officers). The Operations Manager works collegially with the Assistant Director and assumes the role and duties of the Assistant Director in his/her absence.
Qualifications: The incumbent must possess the following qualifications:
• Ability to plan and manage the patrol operations unit, including ensuring all reported security and criminal occurrences on campus are investigated, documented, and that appropriate follow up action is initiated. • Ability to plan, manage, implement, coordinate and evaluate community-policing and crime prevention programs to ensure the process reflects current needs of the community and the organization. •Manage and oversee the continued development and operation of the Department’s Communications/Dispatch Centre, Patrol Office, and vehicle fleet. •Supervise the preparation of work schedules, authorize/monitor overtime and attendance records. Review work schedules and make necessary changes to ensure adequate personnel/staffing. •Plan, manage and arrange for the proper staffing for special events or security needs outside of the norm, including the preparation of related documentation such as Service Level Agreements. •Coordinate recruiting activities and interview boards for patrol operations positions, when/as vacancies are identified, and make recommendation for job offers to Director. •Direct the preparation and maintenance of records relating to assigned operations •Develop and maintain a network of security and law enforcement professionals in order to assist in the resolution of matters concerning criminal activity on campus and in the development of crime prevention or public safety activities. •Develop, interpret and apply policies and procedures. Provide direction on policies and procedures. •Ability to administer the budget related to patrol operations and events and provide recommendations in the development of the budget.
Please note: Due to the nature of this position, the incumbent is required to be available for on-call after-hours.
Education and Experience: The position above is normally acquired through the completion of:
• Diploma in law and security or equivalent related education and experience • Ability to obtain and maintain Special Constable Status, per the conditions stipulated in the MoU with the Ottawa Police Service/Ottawa Police Services Board. • Membership and active involvement with relevant security industry associations (i.e. ASIS International, the Ontario Association of College and University Security Administrators (OACUSA), and the International Association of Campus Law Enforcement Administrators (IACLEA).) • 6 - 8 years of experience in a similar position • 3 - 5 years of experience managing employees, preferably in a unionized environment • Experience conducting investigations and producing reports • Experience planning, managing and evaluating crime prevention and public safety programs • Experience interpreting and applying Federal and Provincial Statutes and Municipal By-Laws
HR Note: Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
For more information on this opportunity or to apply, click here or copy and paste this link into your browser: HTTP://CLIENT.NJOYN.COM/CL2/XWEB/XWEB.ASP?CLID=53443&PAGE=JOBDETAILS&JOBID=J0918-0047&BRID=212049&SBDID=20539
Posting closes: September 25, 2018